SheaDare SARL
6 Boulevard Victor Duhamel

78200 Mantes-la-Jolie, France
info@sheadare.com

SHEADARE PRIVACY POLICY (GLOBAL & GDPR COMPLIANT)

Last updated: November 2025

1. Introduction

Welcome to SheaDare SARL (“SheaDare”, “we”, “our”, “us”).

We value your trust and are committed to protecting your personal data. This Privacy Policy explains:

• What data we collect
• Why we collect it
• How we use it
• Who we share it with
• How long we keep it
• Your rights under GDPR and international laws

This policy applies to all of SheaDare’s activities, including:

SheaDare Beauty

Natural skincare, soaps, oils, teas, superfoods, lifestyle goods, e-commerce, customer accounts, orders, delivery, skin questionnaires.

SheaDare Events

SheaDare Experience, SheaDare PicNic, workshops, brand activations, online and offline registrations.

SheaDare IT

Cybersecurity audits, consulting, AI platforms (SKOR+, Invo+, Solo+, etc.), B2B services, projects, and documentation.

SheaDare Apps & Digital Tools

Skin analysis questionnaire, wellness tools, fitness app (SheaMoves), or future mobile applications. By using our website, services, or participating in our events, you agree to this Privacy Policy.

2. Who We Are

SheaDare SARL

6 Boulevard Victor Duhamel

78200 Mantes-la-Jolie France

Email: info@sheadare.com

Hosting provider: IONOS – Germany (EU)

SheaDare has not appointed a Data Protection Officer.

For all privacy-related inquiries, please contact us at info@sheadare.com.

3. Data We Collect

We collect data in different ways depending on how you interact with SheaDare.

3.1 Data you provide directly

• Name
• Email address
• Phone number
• Billing and shipping address
• Order details
• Payment information (processed only by payment partners, not stored by SheaDare)
• Event registration details
• Answers from skin questionnaires
• Account login information
• Messages sent via contact forms, email or WhatsApp

3.2 Automatically collected data

• IP address
• Device type
• Browser type
• Location (approx.)
• Site navigation history
• Cookie identifiers
• Google Analytics traffic data

3.3 Sensitive or business data (SheaDare IT)

For cybersecurity and IT consulting projects, we may process: 

• System information
• Cybersecurity logs
• Network details
• Business contact details
• Technical documentation
• Risk assessment data
• Client project files and reports

We treat all business data with strict confidentiality.

4. How We Use Your Data

We use your data to: 

SheaDare Beauty & E-commerce

• Process and deliver your orders
• Send order confirmations and updates
• Improve product recommendations
• Manage customer accounts
• Offer product advice (including using questionnaire answers)
• Deliver newsletters and promotions
• Respond to customer messages
• Manage returns or customer support

SheaDare Events

• Register participants
• Manage attendance
• Communicate event details
• Send follow-up materials, photos, or offers

SheaDare IT

• Provide cybersecurity audits
• Conduct risk assessments
• Deliver AI-based services
• Maintain client files
• Ensure platform security (SKOR+, Invo+, etc.)

General website use

• Improve site performance
• Personalize your experience
• Analyze traffic (Google Analytics)
• Secure the website

5. Legal Bases for Processing (GDPR)

We process your data on the following legal grounds:

• Contractual necessity: to process your orders or deliver services
• Consent: newsletter, marketing emails, cookies
• Legitimate interest: fraud prevention, IT security
• Legal obligation: accounting and tax records

6. Payments & Financial Transactions

SheaDare never stores credit card or financial data.

Payments are processed by secure third-party providers:

• Stripe
• PayPal
• Apple Pay
• Google Pay
• MTN Mobile Money
• Orange Money
• Bank Transfer
• Western Union
• Cash on Delivery

These providers may process data outside the EU. They each apply their own Privacy Policies and comply with international data transfer rules.

7. Cookies & Tracking Technologies

We use cookies to improve your browsing experience.

We use the following tools:

Google Analytics (traffic analysis)

Mailchimp (newsletter tracking: open rates, clicks)

Essential cookies (cart, session, preferences)

Functional cookies for login & checkout You may modify your cookie settings at any time using your browser settings. Visitor comments may be checked through an automated spam detection service.

8. Sharing Your Data

We share your data only with trusted partners necessary for our operations:

Technical & Hosting

IONOS (hosting – Germany) 

Payments

• Stripe,
• PayPal,
• Apple Pay,
• Google Pay
• MTN Money,
• Orange Money,
• Western Union,
• Banks for transfers

Email & Marketing

Mailchimp

IT & Business Clients

• Cloud platforms needed for project delivery (if applicable)
• Contractors or assistants under NDA

Logistics

Delivery companies (La Poste, DHL, UPS, Amazon, etc.)

We do **not** sell your data, ever.

9. International Data Transfers

Some partners process data outside the EU (USA, Canada, UK, Africa).

When this happens, SheaDare ensures:

• Standard Contractual Clauses (SCC)
• Adequate protection mechanisms
• GDPR-level security requirements

10. Data Retention

We keep your data only for the time necessary:

• Order data: 6 years (legal requirement)
• Customer accounts: until you request deletion
• Newsletter subscribers: until you unsubscribe
• Event data: 3 years
• IT project files: up to 5 years unless contract states otherwise
• Cookies: 13 months

11. Your Rights (GDPR & Worldwide)

You have the right to: 

• Access your data
• Correct inaccurate data
• Delete your data (“Right to be forgotten”)
• Restrict processing
• Withdraw consent
• Object to marketing
• Export your data (portability)
• Lodge a complaint with CNIL

To exercise these rights: 📧 info@sheadare.com

12. Security Measures

We take security seriously.

Measures include:

• SSL encryption
• Secure hosting (IONOS)
• Access control
• Strong passwords
• IP monitoring
• Limited internal access
• Confidentiality agreements for IT projects

13. Changes to This Policy

We may update this policy to reflect new features, regulations, or services. Updates will be posted on this page with a new “Last Updated” date.

14. Contact Us

For questions, rights requests, or complaints:

SheaDare SARL

6 Boulevard Victor Duhamel

78200 Mantes-la-Jolie France

📧 Email: info@sheadare.com